24-02-2016:-Joint Campus Placement Drive by eClerx & BIS Group of Instituions is going to be held:

 Date: feb. 24, 2016

 Notice

 It is inform to all that a Joint Campus Placement Drive by eClerx & BIS Group of Institutions is going to be held on March 2nd, 2016 as per the following details:

 Job Position          :          Junior Analyst/Analyst

 Job Profile             :          Cable and Telecom Services.

 Eligibility Criteria   :          B.Tech (CSE / IT), BBA, BCA, B.Sc-IT & B.Com

 Batch Eligible         :          2015 & 2016 Passing Out.

 Job Location           :          Chandigarh.

 Job Type                 :          Full-time

 Reporting Manager  :        Associate Process Manager++

 Work Experience     :          0-2 Years.

 Job Description       :

 Non- Voice

  •           Monitor/ Analyze/ Verify the customer accounts. 
  •          Assisting the regular and routine customer queries regarding Products and services of the client via Chat. 
  •          Ensure that appropriate steps were taken to resolve customer’s problems and providing feedback accordingly 
  •          Basic knowledge of Hardware (modems, Routers and Troubleshooting)

 Voice

  •           Reading Operator comments 
  •           Checking service status of account in diagnostic tool
  •           Troubleshooting of technical issues related to Modems & Routers 
  •           Effective Communication and close looping with client in case of observation
  •           Updating status in internal as well as client tools
  •           Basic knowledge of Hardware (modems, Routers and Troubleshooting) 

Essential Skill Set Required:

  •          Ability to quickly and efficiently assimilate process knowledge 
  •          Must be reliable in terms of attendance and timing 
  •          Exhibit patience and ability to explain/ help team members
  •          Good team player with analytical skills and high energy levels
  •          Excellent communication and interpersonal skills
  •          Professional in conduct/ behavior, appearance, and communication

CTC:

  •           During Probation (3 months): Rs. 11201 p.m. 
  •           Post Confirmation:Rs. 13440 p.m.

Placement Process: 

  •           Aptitude Test
  •           HR Interview

Date & Venue:   March 2nd, 2016 @ 10:00 am

                         Seminar Hall, BIS College of Sci. & Tech.

Note:  Student should be in formal dress, with their ID proofs & also bring two copies of their CV’s and two passport size photograph

                  For further detail please contact placement cell @ 8288094605   

 

Training & Placement Officer